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Casino: | Casino of Dreams |
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Website: | www.casinoofdreams.com |
Established: | 2011 |
License: | United Kingdom Gambling Commission (UKGC) |
Software: | Microgaming |
Compatibility: | Android, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab |
Deposits: | |
Languages: | |
Support: | Chat, Email |
Currencies: | EUR, GBP, USD |
Casino of Dreams is owned by Broadway Gaming Limited, a firm engaged in online gambling that’s regulated by the Gambling Commission of the United Kingdom. The firm has obtained its license from the Malta Gaming Authority, thereby assuring casino games lovers that the site is not a fly-by-night online casino site.
Visitors of the site will be treated by a starry background, complete with floating casino-related objects such as playing cards, dice and chips, providing a ‘dreamlike’ vibe. A list of games complete with title cards completes the welcome of visitors and players at the home page.
Naturally, a player might assume that Casino of Dreams will provide a ‘dream come true’ gaming experience given the online gambling site’s name.
Unfortunately, the site’s creators failed to make a site that’s made of dreams by missing to consider that the players dream of not only winning but also of hassle-free playing experience! First-time players might even experience a nightmare in finding the information they need to get started with the site since it has little information readily available.
There are no sections dedicated to helping players via instructions. Many other online gambling sites have either ‘About Us’ or ‘Frequently Asked Questions’ sections either found at the main menu or the bottom menu, but Casino of Dreams does not have any of this helpful info. Its main menu consists of a Registration Page, Casino Club and Banking. The Casino Club page is dedicated to discussing loyalty programs while the Banking page is all about deposit and withdrawal methods. Although to be fair, there is a list of payment methods accepted in the Banking page. However, a player who has questions about how to deposit or withdraw won’t get any information from this section.
Casino of Dreams does not provide more details of the welcome deposit bonus to players. A graphic advertising the welcome deposit can be found on the Home page, but it does not say how players can avail of such or the basic terms and conditions for the welcome bonus.
Players who are used to getting the information on a myriad of topics about the online gambling site in several clicks should not expect the same from Casino of Dreams. Players in need of more details will probably need to contact the customer support.
Casino of Dreams, just like any other online gambling sites offers first-time players incentives to join. New players are treated to a 100 percent match deposit for amounts not exceeding £100 or its currency equivalent. This is a treat to first-timers given that match deposit bonuses allow players to play more games without shelling out more cash.
Type | Amount | Match | Playthrough | Claim |
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First Deposit | £100 | 100% | 20x | Claim Bonus |
However, Casino of Dreams cash match deposit bonus offering pales in comparison to other online casinos. Other sites sometimes offer 200 or even 300 percent match deposits or have a higher cap for the deposit amount, or even better, both. Players who can shell out more money in a single deposit or several deposits are probably better off playing at other gambling sites. Although to be fair, there are also other online casinos that only offer a 100 percent match for a lower amount than £100.
Casino of Dreams has many games to offer to its clients, boasting of close to 300 games on its menu. Video slots lovers will have a field day with the more than 130 choices available and so will reel slots gamers with more than 70 options. Players can also choose to play casual games, jackpots, roulette and table games including baccarat and craps.
Video pokers may be a bit disappointed as the site only has more than 20 video pokers in its list.
For those who love tournaments, Casino of Dreams offers this option to players. However, players will need their laptops or desktops to play since tournaments are not available for mobile phones.
In terms of payment options, Casino of Dreams cannot boast of a decent selection, though not extensive. Players can make deposits either through Visa, Mastercard, Maestro, Paysafe, Neteller or Skrill. Those looking to take their winnings can choose Visa, Maestro, Neteller and Skrill. Unfortunately, other online gambling sites can beat Casino of Dreams regarding payment options through their many choices of payment methods.
The site takes around seven days to process withdrawal requests, a much longer time-frame compared to other online casinos that can complete the request with 48 to 72 hours. The site does not charge fees for withdrawals as long as players only take out their winnings once in every seven days. Otherwise, players will have to pay fees to get their money.
Players who are in need of customer support assistance can receive help anytime of the day either through email or live chat. Unfortunately, Casino of Dreams has no telephone support, unlike other online casinos that offer such a support option, so this could be a big draw-back.
Players are given incentives for playing many games at the site through its Loyalty program. It takes 100 loyalty points to get £1, and a player can only redeem their loyalty points once they reached a total of 500 points. There are five levels of the said program and players at each level get to enjoy the corresponding perks.
Players get cash bonuses that can be used for wagering on Mondays with the amounts varying on the loyalty level. On Thursdays, players get free spins ranging from five to 25 spins, again depending on the loyalty level. There are also birthday bonuses in the form of free spins. Players who are in the level four and five get to join the tournaments free of charge.
Casino of Dreams can make a player’s dream come true. That is if the player only dreams of playing exciting games and possibly winning. After all, this online gambling site offers close to 300 games with a wide selection of slots games. Classic casino games such as blackjack, roulette, craps and baccarat are available, too. There are also tournaments a player can join, a game offering that’s not so common among online gambling sites. Plus, the payout rates for the game are high, mostly above 95 percent.
However, players who value convenience in an online casino might find Casino of Dreams lacking. A player in need of assistance setting-up an account, for example, might have to rely heavily on the customer support since there is little information provided on the site. There is no section within site dedicated to providing instructions, or even answers to the commonly asked questions of players. The scarcity of information within site is apparent.
But at least casino players can speak to customer service agents any time they wish since the service is available 24/7.
Players who do not have credit cards might have difficulties making their deposits since there are few payment options available for making deposits, and much fewer for withdrawals.
Plus, completion of the request for withdrawals take as much as seven days, and can only be done once every seven days if the player doesn’t wish to pay for banking the winnings.
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